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Privacy Policy 

At Tru Housing Solutions, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website. We value your trust and are committed to ensuring the security and confidentiality of your data.

Information Collection

When you visit our website or engage with our services, we may collect various types of information, including:

  • Personal Information: When you conduct transactions or interact with our site, we collect personal details such as your name, address, and email address. This information is used exclusively for the purposes outlined below.

  • Technical Information: We automatically gather technical data, including your Internet Protocol (IP) address, login credentials, email address, and browsing history. Additionally, we employ software tools to analyze session information, such as page response times and user interactions, to enhance your experience.

  • Payment Information: If you make payments on our website, we collect payment details, including credit card information, to facilitate secure transactions.

  • User-generated Content: Any comments, feedback, product reviews, recommendations, or personal profiles you provide may be stored by us for improvement and communication purposes.

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How We Use Your Information

We collect both non-personal and personal information for the following purposes:

  • Service Provision: We use your data to deliver and enhance the services we offer.

  • Customer Support: To provide you with assistance and technical support as needed.

  • Communication: We may send you service-related notices and promotional messages, either general or personalized.

  • Analytics: We generate aggregated statistical data to improve our services and for reporting to our business partners.

  • Compliance: To adhere to applicable laws and regulations.

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Data Security

Our website is hosted on the secure Wix.com platform, which utilizes advanced security measures to protect your data. Your information is stored in secure servers behind a firewall. 

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Furthermore, all payment gateways provided by Wix.com adhere to the PCI-DSS standards to ensure the secure handling of credit card information.

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Contacting You

We may contact you for various reasons, including account notifications, issue resolution, surveys, company updates, and to enforce agreements. We may reach out via email, telephone, text messages, or postal mail.

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Your Choices

If you wish to withdraw consent or modify your data preferences, please contact us at truhousing@yahoo.com or via postal mail at 300 Dorian St. Ste 3, Sulphur LA 70663.

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Policy Updates

We reserve the right to amend this Privacy Policy. Any changes will be posted on our website and will take immediate effect. For significant modifications, we will notify you to keep you informed about how your information is collected and used.

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Access Your Information

If you want to access, correct, amend, or delete any personal information we hold about you, please reach out to us at truhousing@yahoo.com or send us a letter to 300 Dorian St. Ste 3, Sulphur LA 70663.

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Your privacy is important to us, and we are dedicated to ensuring your data is handled securely and transparently.

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